User Help Desk
Let us solve your IT problems
The support that is always available
Are you now dealing with a level of complexity in your IT infrastructure that can hardly be overseen internally? Do you have long support paths when something goes wrong?
Our IT support makes it easier for you to work efficiently. Should a fault occur, a competent employee will be at your side and, if necessary, switch to your user's PC remotely.
Immediate help in the event of technical problems
24/7 depending on SLA
Relief of the internal IT
Full cost control
Enormous expertise of our supporters
Efficient modularization between IT and core business
Proceed preventively instead of reactively
The system landscape is an important part of modern, networked companies. A malfunction in the systems means that the employee works inefficiently and, in the worst case, can even lead to an interruption in work. This causes high costs and can easily be avoided.
With our IT monitoring, we relieve you of the important task of permanently monitoring your systems. Among other things, the network, server and applications are monitored to ensure that your data and systems are protected. This means our experts are able to identify a system failure immediately and intervene before you even know you have a problem